📄 Refund & Return Policy – BRITISH IPTV
Last Updated: [10/09/2025]
At BRITISH IPTV , customer satisfaction is our top priority. We want you to feel confident when choosing our IPTV services. This Refund & Return Policy explains when and how you can request a refund.
1. 24 Hours Money Back Guarantee
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All IPTV subscription plans purchased from IPTV UK.markets come with a 24-hour money back guarantee.
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If you are not satisfied with our service within the first 24 hours after your purchase, you are eligible to request a full refund.
2. Refund Conditions
To qualify for a refund:
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The request must be submitted within 24 hours of the purchase.
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Refunds will only be issued to the original payment method used for the transaction.
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We may require proof of purchase (such as order confirmation or transaction details).
3. Non-Refundable Situations
Refunds will not be provided if:
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The 24-hour period has already passed.
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The customer refuses or fails to follow the provided setup instructions.
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The issue is due to the customer’s internet speed, device incompatibility, or third-party applications outside our control.
4. How to Request a Refund
To request a refund, please contact us within 24 hours of your purchase using one of the following methods:
📧 Email: britishiptv25@gmail.com
📱 WhatsApp: WHATSAPP
Please include your name, order number, and payment details so we can process your request quickly.
5. Processing Time
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Refund requests are reviewed within 2–5 business days.
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Once approved, the refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
6. Service Cancellations
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You may cancel your subscription at any time by contacting us.
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Cancellations made after the 24-hour period will stop future renewals but will not qualify for a refund.
7. Changes to This Policy
We may update this Refund & Return Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
8. Contact Us
If you have questions regarding this policy, please reach out to us:
📧 Email: britishiptv25@gmail.com
📱 WhatsApp: WHATSAPP